A reseller is an organisation who re-sells NetRegistry’s Products and Services, whilst providing their own support for the services and products that they administer. For example, a website designer may use NetRegistry’s domain registration services to register domain names on behalf of their customer. Their customer would deal exclusively with the Reseller, they would organise the registration and renewal of the domain through NetRegistry themselves.

What happens if I lose contact with my reseller?

You can contact NetRegistry to get the contact details for your reseller at any time. If you no longer wish to be associated with your reseller, you will need to send a written request to our accounting department, requesting that you be set up with your own NetRegistry account. Requests can be faxed to (02) 9699 6088 – please allow up to 48 hours for processing. For further information, contact our support team on 1800 788 082 or email accounts@netregistry.com.au

Glossary of Domain-Industry Terminology

Account Reference: This identifies your Account with NetRegistry.
Account Ref: Acronym for Account Reference
Greencode: This is the same as your Account Reference.
Master Account Username: This is used to log into your Master Account with NetRegistry, it is the same as your Account Reference. This will give you access to all domains in your account as well as contact details and invoices and purchasing new services and making payments.
Master Account Password: This is used with your Master Account Username to log into The Console.
Domain Console Username: This is used to administer a single domain in The Console the main use would be to give to a web developer who is working on your site and does not need access to any of your other websites.
Domain Console Password: This is used with you Domain Console Username to log into The Console
Domain Password: This refers to the Password that is needed to Transfer the registration of a .au domain name between registrars.
Authorisation Code: This refers to the Password that is needed to Transfer the registration of .com .net .org domains between registrars.
AuthCode: Acronym for Authorisation Code.
AuthInfo: This is the same as an Authorisation Code.
EPP code: This is the same as an Authorisation Code.
IPS-TAG: This is needed when transferring the registration of a .co.uk domain between registrars.
UDAI Key: This is the password that is needed to Transfer the registration of a .nz domain between registrars.
Registrant Username: This is the username associated with the NIC Handles for your domain name. The main purpose of this is to edit the WHOIS information which is free for the public to view.
Registrant Password: This is the password that is used with the Registrant Username to add your NIC handle to a domain.
NIC Handle: A NIC handle is a string (characters and letters) that maps to a database entry which contains details of a person (also known as a user)
Registry Key: This is a password that is typically used by MelbourneIT to log into their domain management system.