E-Commerce Support

Frequently Asked Questions

Q: I have a merchant account, what is the next step?

A: You will need to email Support to have the account set-up, which normally contains a Merchant ID and Terminal ID.

Q: Do you support CVV (Card Verification Value)?

A: Unfortunately we do not currently support CVV on our payment gateway.

 

SSL Certificates

SSL Frequently Asked Questions

eCommerce Service Set-Up

• Creating Secure webpages to collect credit card details
• How to install an eCommerce payment gateway with all the products listed on a single order page
• How to install an eCommerce payment gateway on
  EziMerchant

Payment Gateway API:

Developers Only

• Introduction to installing NetRegistry's eCommerce payment gateway on a customised shopfront
• How to install ecommerce for a customised shopfront in ASP
• How to install ecommerce for a customised shopfront using an external API
• How to install ecommerce for a customised shopfront using an internal API
• Download the PDF "Programming for NetRegistry E-Commerce gateway"

Contact technical support

If you are unable to find the answers you are looking for within our support pages, Submit an enquiry and an answer will be back to you within two hours (office hours). Our helpdesk operates 24 hours weekdays:

Monday 7am to Saturday 7am
Weekends & Public Holidays: 9am to 5pm