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Finding Business Success Online
By Verity Meagher | Published  4/Apr/2007 | Strategies , Internet Marketing | Rating:
1 / 2

The Internet offers amazing opportunities to reach new customers, expand your market reach and grow your business cost-effectively. So, has your business considered the move towards eCommerce as the next step in your business plan?

eCommerce facilitates the immediate exchange of goods and services online, with the internet now a viable and established sales channel for businesses of all shapes and sizes. By removing the traditional geographic and time barriers of “bricks-and-mortar” businesses, eCommerce enables the consumer to buy almost anything they want at any time of the day.

According to the July 2006 Sensis e-Business Report, a staggering 53% of small to medium-sized businesses are now receiving payments through the Internet. So with such a competitive retail market, it begs the question: Why should this online market exclude your enterprise?

“We have noticed a substantial segment of new web entrepreneurs are stay-at-home mums and dads or people in their spare time looking for a flexible means to boost their income,” said Larry Bloch, CEO of NetRegistry. “Ironically it seems these “hobby” businesses are so profitable they have become full-time commercial enterprises”.

One such example of this is Simple Savings. Within two months of establishing the business in 2003, the company achieved its first years’ financial projections. Matt and Fiona Lippey’s “hobby” business had quickly turned into a profitable venture. Whist raising their two young children, the Lippey’s recently launched localised versions in New Zealand and the UK, with the US scheduled for an April release.

When asked to discuss the most challenging aspect of their business, Mrs Lippey said, “Remembering family comes first. When operating a business from home, the hardest part is drawing a boundary between the business and your family. I am a professional mother who happens to run a business, which is our sole income”. Her husband, Matt, manages all the programming and accounts, making it a perfect team.


Comments
  • Comment #1 (Posted by david irwin)
    Rating
    It's one thing to produce a site it's an entirely different thing to find the right way to generate traffic, and not just traffic, but paying customers. I have been offering products at better prices than anyone plus paying for add words and still can't generate any traffic. Your article is completly lop sided in my view, the hard part is getting the customers to know about you.

    Regards.
     
  • Comment #2 (Posted by Christine Sutherland)
    Rating
    David I think you're spot on with your comments. Certain a site has to convert, but you can't even start testing things until you've got a decent visitor rate, and that takes time.

    The gurus are lying when they say you can get quality, targetted visitors overnight from a standing start. That only happens accidentally if someone just happens to hit on the keywords that the marketing is thinking, provided that market actually looks on-line to any great degree. It is trial and error, even with expensive market research.

    The strategy to get visitors is simple and there are any number of excellent free books and articles that expound them well. There is at least one very high-quality membership site (I use Derek Gehl's Internet Entrepreneur Club) that gives customised help to implement these strategies step by step. But it still takes time, and of course there's a huge learning curve.

    Something I've found very helpful (apart from putting lots of genuine, original content on my sites) is to article market. I pick topics that are both current and relevant to the market I want and I distribute those articles (free) to quality article directories. I also rework them into press releases and submit to on-line media, including AP, AAP and Reuters if those are appropriate.

    Those articles can crank the keywords up incredibly well. If you google "biggest loser", "biggest stinker", you'll see one of my articles come up many times on the first page. This was a test (no-one will be searching those words yet) but it illustrates a point that this strategy works.

    Once you've got around 3-4000 visitors a month, you've got an adequate population to test changes to your site, including ecommerce.

    And ecommerce is no big deal. PayPal and PayLoadz are 2 of the cheapest and best. Hardly any different in fees than using your own merchant account, and of course zero or close to zero set up, and total control.

    With PayLoadz you can even integrate delivery of digital material - simple enough for even a klutz like me to operate.

    What this industry needs is a lot more truth and sanity :-)

    Cheers
    Christine
     
  • Comment #3 (Posted by Ian Reynolds)
    Rating
    Hi David and Christine
    You are both dead right.
    I run a boutique web sales and marketing company.
    3 years ago i could say to a new customer that he would get customers from Google in 2 weeks but these days, maybe 6 months if we do some hard work.
    I recoomend to anyone that they have a web strategy of at least 2 years and recognise their goals and what they need to achieve them beforehand.
    Using strategies we've helped lots of companies achieve fantastic results where i suspect that without the strategy they would have given up after a couple of months. I reckon breakeven on their investment is in most cases about 6 months if all goes well.

    Articles such as the above are of absolutely no use., in fact detrimental to a company using the web to generate customers.
    Thanks
    Ian
     
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