Whether you are a customer finding their own way online or a Netregistry Reseller dealing with client projects, you know the importance of having the right answers when questions arise. Sometimes you may need a reliable web designer to complete a project. Sometimes it may be finding just the right hosting solution for a client. Often, it may be a technical issue requiring hours of stress and fiddling before having to call customer support to discover the answer was a simple tweak.

Whatever your problem and whatever you need, Netregistry has the resources to help you find the answer quickly and easily online.

1                    The Netregistry Forum

Some of you may have already visited the Netregistry Forum. Although still in its infancy, the Forum promises to grow into a vibrant and informative community of small businesses and online professionals, swapping advice and supporting each other.

If you have a question, by posting your problem here the entire community can offer ideas and solutions. Alternatively, you can simply make conversation and build your professional network.

There is also a dedicated Reseller section for approved Netregistry Resellers. Here, Resellers can share experiences, swap advice and find other resellers offering the services you need. With resellers dealing in web design, online marketing, traditional marketing, graphic design and more, the Reseller network is a valuable resource. If you are a reseller looking for services beyond what Netregistry can offer, you may find another reseller can help and this forum can connect you.

2.                  Blogs

With the growth of social media and web 2.0, the net has become a huge conversation of ideas, news and opinions. The best way to tap into these conversations is through the thousands of blogs available. With most confined to specific niches, you can easily find blogs concerned with your particular area of interest.

The power of blogging is still growing as more and more businesses add corporate blogs to their websites to engage customers and enter the internet conversation. In fact, if you are looking for an answer to a query online, chances are many of the top results in Google will come from blogs. The short, bite-sized format offered by blogs means information is direct and easy to digest.

Nett Magazine, for example, hosts a number of blogs aimed at small business and online marketing that can be found at http://www.nett.com.au/blogs.

3.                  Knowledge Base

Coming later this April is the new Netregistry Knowledge Base. Providing everything you may need to know on a wealth of topics, the Knowledge Base serves as a directory of FAQs and support issues to help you get the best out of your online services.

Designed to help you troubleshoot problems and identify ways to make online business easier, the Knowledge Base will become the first stop whenever you want an answer to a technical question.

Full details of this new initiative will appear shortly.

4.                  Reseller Directory

The Reseller Department is currently compiling a Directory of Reseller Services to cater for the needs of all Netregistry customers. Need a designer? We may have some suggestions in our directory. Want a marketing company for a new campaign? The Reseller Directory may have the solution.

The Directory is a FREE initiative designed to encourage stronger connections between businesses with a common goal – succeeding.

If you are a reseller and want to be included in this Directory, contact Fiona at resellers@netregistry.com.au.

The Information Network

The internet is not just about business but is the biggest repository of knowledge and information mankind has ever seen. But accessing the right knowledge at the time you need it is often the hardest part.

By providing these resources, Netregistry hopes to help you source the best, most accurate and timely information in answer to your queries.

And the best thing about all of these strategies is that they are all free.

Get the most out of your online business by having access to all the answers.