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The battle
to convert site visitors into customers is hotting up and many websites will
fail by not understanding the issues that affect customer behaviour.
Recent
research has demonstrated that price was the major factor in online purchasing
decisions, and that postage costs mean online sellers are competing with
traditional stores.
But if
online businesses solely compete on price, eventually, profit margins will be
shaved so much that price differences will be nominal and profits will suffer.
If all the competing online stores have prices within the same narrow band in
an attempt to stay competitive, there is nowhere left for the marketer to go.
Or is there?
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