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 »  Home  »  Service Announcements
Service Announcements
This is where we post any announcements we have relating to our service, including scheduled down-time & service issues.
» Registry extended planned outage (18/5/08)
By Technical Support | Published 15/May/2008 | Service Announcements | Unrated
An extended planned outage has been scheduled for Sunday the 18th of May to allow for the deployment of a Registry Portal software update, as well as various database enhancements and maintenance tasks.

Outage Time: 12:00:00 - 20:00:00 AEST
Date: Sunday, 18th of May

As a result, it will not be possible to make any transactions on .au domain names.

This includes the following actions:
  • Registration of new .au domain names
  • Renewal of existing .au domain names
  • Transfer of .au domain names between registrars
  • Deletion of .au domain names
  • Delegation (changing nameservers) of .au domain names
  • Updating .au domain passwords
  • Changing whois data on domain names.

Please note that existing (active) domain names will continue to resolve, and stored whois data will still be accessible.

These upgrades are across the entire .au environment, and will affect all domain name registrars. At the conclusion of this maintenance, normal services will resume. Any additional information will be posted in this notification, as it becomes available.

NetRegistry’s Customer Service team are available 24 hours a day, 7 days a week and will be on hand during the outage to answer any phone or email enquiries. Should you have any questions, please submit a support enquiry or call 1800 78 80 82.
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» New NetRegistry Community Forum!
By Technical Support | Published 3/Mar/2008 | Service Announcements | Rating:
NetRegistry has launched a forum for our customers www.netregistry.com.au/forum. This community forum is a platform for users to discuss industry developments, converse with like-minded e-business owners and seek advice from other customers and/or Technical Support Staff via regularly posted tech tips.

Are you experiencing a problem with your website? Another customer may have already posted your question, therefore read the thread and receive an instant solution! This forum allows you to discuss issues with other customers, provide commentary on our services and/or submit development requests.

Submit feedback via opinion polls related to specific products or services. The data extracted from these polls will influence future development and features; inevitably ensure NetRegistry is meeting your requirements.

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