Reseller case studies & testimonialsCase study 1: Wiliam DesignWiliam Design had been providing web hosting to its clients over a period of four years. During that time their porfolio of clients had grown to over 200, many with multiple domain names across different registrars. Wiliam Design had passed on domain registration details directly and left the domain name management to their clients. This meant that Wiliam lost control of a vital part of their service provision to their clients. They felt unable to control the pricing of domain registration, and because their clients had to use third party branded domain name management systems, they felt their own brand was being weakened. After signing up as a Netregistry reseller, Wiliam Design was able to merge domain names internally within Netregistry in under an hour. The savings to be made in the renewals and future sales of domain names for Wiliam amounted to over $10,000 a year. Not a bad hourly rate! They were then able to brand their customer control panel by uploading their own company imagery, logo and CSS stylesheets and offer their customers the advanced online management of their domain names whilst retaining Wiliam Design’s branding throughout. Wiliam now has complete control over the domain name process enabling them to offer a ‘complete’ solution to their clients and make substantial savings along the way. Case study 2: GrafX DesignGrafX Design is a web development firm in Sydney servicing a range of clients from SMEs right up to government departments. Focusing on interface design and back-end programming, we didn't have the resources to maintain domain names and hosting. We'd tried several hosting agencies, including offshore companies. A consistent lack of support, zero personal attention and prices that seemed unreasonable or arbitrary led to increasing frustration. We ended up spending less time doing what we do best and more time trying to handle the people that were supposed to be servicing us! Early last year, a colleague recommended Netregistry. Since then, our relationship with Netregistry has allowed us to offer a broad range of services to our clients with complete confidence. Their products and competitive pricing (along with our reseller discount) means that when we tell our clients how much they can save, they think we're absolutely fantastic! When they see their domain management console, branded with our logo, they know they're dealing with professionals. That kind of impression is what helps our business grow. But perhaps the most important aspect of Netregistry's services for our firm is their support. Every call we make is answered and acted upon in the most efficient manner and the NR staff on the other end of the line are always friendly and helpful. Their technical knowledge as well as an understanding of our b usiness means that they can make recommendations for a course of action that benefit both GrafX and our clients. GrafX is proud have Netregistry as our Industry Partner and the relationship formed has been successful and profitable for both parties.Richard Czeiger, Grafx Design Case study 3: Fourpaws DesignFourpaws Design is a web design & development company based in Melbourne. Its main aim is to deliver good value, high quality web services to small to medium size business in Australia. It also provides a range of ancillary services such as online marketing, copywriting, printing and web hosting. Being an SME business ourselves we understand the need for dependable partners to assist us with the delivery of our products and services. Web-hosting is a critical component for the delivery of our services. We required a technical partner who had the capability to provide for all of our requirements with the reliability that allows us to feel comfortable in recommending them to our clients. Our clients value our advice, and we value that fact. Fourpaws Design has had many web hosting suppliers and they have all failed to live up to our minimum expectations. When we were recovering from the last disaster we made a decision to again explore the market and find a company that would meet our needs today and in the future. When we contacted Netregistry they offered us not only first class service, but demonstrated a willingness to understand our requirements and worked with us to find the deal that would most benefit both organisations. They have excellent online management facilities and staff making the closeness of the relationship with our account manager one of the highlights of the partnership. Netregistry treated us like a real partner and as an opportunity for both of us to grow our businesses. Fourpaws Design continue to find the relationship rewarding as working with a leading company like Netregistry means we benefit from their product development and new offerings that allow us to add even more value to our clients. Teamed with professional service making it easy for us to do business means Fourpaws Design can see a prosperous business relationship developing further with Netregistry in the years to come. Michael Dockery, Fourpaws Design Current reseller testimonialsWhat our resellers say about us
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