Netregistry is proud to offer a managed backup service that can offer fully redundant and off-site storage of data with a full graphical user interface. Based on Arkeia, a proven enterprise backup solution for businesses, the Netregistry backup service copies the data automatically according to the backup scheduling specified by the customer and can be restored fully or individually to the original location on demand or retrieved as a download.
Why Arkeia?
- More than 7000 enterprises in 70 countries have selected Arkeia as their backup solution.
- Fast Backups and Restores; Arkeia’s architecture enables 248 simultaneous flows of data resulting in network-speed backups and restores.
- Customers can manage their own restores
How to set up your back-ups
Netregistry staff will discuss your back-up requirements at the time you sign up with the back-up service, and will assist in configuration of the back-up platform.
How to alter your back-ups
To alter your back-up job, please email vpssupport@netregistry.com.au with the following information:
- Your support security one off code
- Your server name (ie – svr1.account.vps)
- The file path to the data you want to back up (e.g. C:\backup\, /home/user)
- The time of day you require the back-up to be conducted and the frequency (daily, weekly, monthly)
Back-up system notifications
The back-up system will automatically generate a confirmation email upon the successful completion of each back-up, or if a failure is encountered. If you receive a failure notice, please contact our VPS Hosting Service Desk so our team can investigate. The most common reasons for back-up failure are exceeding your user quote, or server accessibility.
Restorations
Should you need to restore backed-up data, please follow the steps below:
- Login to your back-up administration panel via http://backup.ded.netregistry.net:20617
- Under the “Restoration” screen:
- Select the dates in the “from” and “to” drop down boxes that contain the data you wish to restore
- Select the files that you wish to restore from the file navigation window
- Click the “start” button to start the restoration wizard, the follow the on-screen instructions
- If you require assistance, please contact the VPS hosting service desk.
