Database Username and Password

Database support is only available for Business Hosting subscriptions or higher. For full details of server compatibility, please refer to the Server Versions page.

To obtain the username and password to a database

1. Login to the Account Level console using the Master Account Reference and Password.
2. Locate the section Administer/Upgrade domain. 
3. Search for or select the required domain from the Select domain dropdown list.
4. Click [Administer].
5. Click the Database icon. 
6. Click on View passwords

To update the username and password to a database

1. Login to the Account Level console using the Master Account Reference and Password.
2. Locate the section Administer/Upgrade domain.
3. Search for or select the required domain from the Select domain dropdown list.
4. Click [Administer].
5. Click the Database icon. 
6. Click Change password.

Note: The password will be auto generated. If the database password is updated, changes to your website code will be necessary in order for your website to run correctly.