Our VPS hosting technical support team is available at any time 24 hours per day over 7 days of the week.
Our standard VPS support provides full hardware and/or network related issues. Our onsite support staff can assist to resolve these issues in the fastest possible time.
For a thorough understanding of our Support culture and how to work with the VPS Support team, Netregistry VPS Support Manual.
What if my hardware fails?
We are responsible for both hardware and network connectivity. If your hardware fails, we will either replace it or replace the faulty component(s). We have spare servers preconfigured in the racks at the data centre to ensure that you get up and running in the fastest possible time.
