How can I access my domain name?
You can access your domain name at any time via the console, Netregistry’s online services management system. Through the console, you can renew, transfer, register, delegate and maintain your domain name, as well as update contact details at any time.
How do I change the name servers for my domain?
To delegate a domain name to new name servers, complete the following steps:
- Log into the console
- Click on the domain name icon
- At the bottom of the page, delete any existing name servers by clicking “Delete Name Server”
- Add a new name server by simply typing in the host name of the new server (IP numbers are not required)
How do I create my own name servers for my domain?
To create a new host name server on your domain name; for example, ns.yourdomain.com.au:
- Log into the console
- Click on the domain name icon
- At the bottom of the page, follow the link “add a name server” by clicking “domain hosts”
- On the destination page you can create new hosts or modify ones you have previously created.
How do I delegate my domain name?
See, “How do I change the name servers for my domain?” above.
What is propagation?
Propagation is the term used when the name servers for your domain are changed and the domain starts pointing to the new name servers.
For example; if you were changing hosting companies, after you changed the name servers for the domain, it would take up to 24 hours to see the new hosting take effect – this is propagation.
How do I redirect my domain name to my website?
To redirect your domain name to your website, your hosting company should provide you with “name servers”, which are two addresses that are used to link your domain name with your hosting.
If you don’t have name servers, or if your hosting company has given you an IP address, or if you want to redirect your domain to free hosting space you have with your ISP, you will need to purchase a product called Domain Manager.
Managing domain A/CNAME/MX records
If you have not yet purchased a hosting service with Netregistry, you will need to purchase Domain Manager to change the A, CNAME or MX records for your domain.
How do I get email addresses?
If you have not yet purchased a hosting service with Netregistry, we offer email services.
How do I get a website?
If you have not yet purchased a hosting service with Netregistry, we also offer a range of hosting services.
How do I change my domain name?
Unfortunately, it is not possible to change the registration of a domain from one name to another. If you want a new domain name, you will need to register it separately and let your old name lapse.
Changing NIC handles (contacts)
Registrant Contact Handles – an explanation
A NIC handle is a string (characters and letters) that maps to a database entry which contains details of a person (also known as a user). Click here for more information on changing contact details. Please note that changing the NIC handle will only change the contact details for the domain name, not for your account.
Registrant, admin, billing and technical contact information
If you wish to change the contact information for the Owner/Registrant, Admin, Billing and Technical Administrator on your domain name, simply follow these steps.
Note: Whilst Netregistry offers this service, we only do so because of our obligation as a globally accredited registrar. We do not send bills to the billing contact. We do not send technical emails to the technical contact. We do not send anything other than statutory notifications to the registrant (or domain name owner). All information is always sent to the person listed as current contact for that domain name. If you wish to update the current contact details, please follow the steps outlined below.
- Log into the console
- Select the domain name icon
- In the section marked “contact information” you can edit information about the registrant (owner), admin, billing and technical contact.
- You can also create new NIC handles/domain name contacts for new admin, billing and technical contacts. You cannot create new registrants. Click here to change the ownership details for a domain name.

