Managing E-mail accounts in TheConsole

Netregistry Cloud email and web hosting customers may create an unlimited number of email addresses, each with 300MB server storage allowing for plenty of space to manage the account.

If you are a cPanel customer and wish to create email accounts, please view the Managing Email Accounts in cPanel article.

Once email account have been created, customers may access these accounts via third party email software (such as Outlook, Mac Mail, etc) or via the webmail interface.

To access the Email Administration page:

The email management page is available to Netregistry Web hosting and Email hosting customers. Customers may then manage POP, or Alias accounts or add Forwarding to the POP account.

1. Login to your Account level console using the Master Account Reference and Password.
2. Locate Administer/Upgrade domain along the left hand side of the page.
3. Search for or select the domain to which the email hosting applies.
4. Click [Administer].
5. Click Email.

Carefully read the following Email Administration page to manage POP, or Alias accounts or add Forwarding to the POP account.

To create a new POP email account:

A POP account is a mailbox in which incoming email is temporarily stored for the recipient where it can be downloaded to an email client (such as Outlook, Mac Mail, etc) or via the webmail interface.

1. Login to the Email Administration page if not already logged in (detailed above).
2. Click on Create a new POP account.
3. In the User field type an appropriate name, e.g. myname@my domainname.tld.
   Note: Names may be separated by a hyphen or a full stop. Example: john, john-smith or john.smith. Spaces or illegal characters are not permitted.
4. In the Password field type the preferred password for this email account.
   Note: This password should be easy to remember but hard to guess. POP account passwords must be at least 7 characters long and contain at least two digits and/or 2 letters.
5. Click [Create].

Create a new alias email account

Like Forwarding (below), Alias email accounts are used to redirect incoming emails to another email account, however, a duplicate is not made.

1. Login to the Email Administration page if not already logged in (detailed above).
2. Click Create a new Alias account.
3. In the User field enter your or your employees name
   Note: Full names can only be separated by a hyphen or a full stop. Example: john, john-smith or john.smith.to which the incoming email is forwarded.
4. Click [Create].

Adding a forwarding address to a POP account

Forwarding addresses may be added to POP accounts. This is often useful to send a copy of incoming email to another email address (for backup purposes or monitoring of mail coming into your user email accounts).

1. Login to the Email Administration page if not already logged in (detailed above).
2. Select the required email address from the list of POP accounts.
3. In the Target Address text field type the address to which emails are to be forwarded.
4. Click [Create].

Note: the changes are effective immediately.