Email address has changed
If your primary contact email address has changed and you cannot receive new password information, you can request the passwords be sent to another nominated email address, provided you are the owner of the domain name, or an authorised officer of the entity that owns the domain name.
Please download, print and complete the Update of Contact – Business (ABN), Update of Contact – Company (ACN) or Update of Contact (Individual) form attached to this article, depending on which is appropriate for your business entity.
These forms must be accompanied by a legal company letterhead, signed by an authorised representative for the account holder company/business. Domains registered by a sole trader must include a Photo ID.
- Fax to 02 8079 0748
- Email: support@netregistry.com.au, or
- Standard Post:
Accounts Department
NetRegistry Pty Ltd
PO Box 270
Broadway NSW 2007
Please allow for up to 2 business days (plus postal time) for your contact information to be changed.

