What are my FTP details?

Category: File Management, Web Hosting / Design
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FTP information (including FTP username and password) may be found within the Netregistry console. Instructions on how to view and change the FTP password of an account are below.

Are you a cPanel customer? View “What are my cPanel FTP details?” article.

View FTP username and password

  1. Login to your Account level console using the Master Account Reference and Password.
  2. Locate Administer/Upgrade domain along the left hand side of the page.
  3. Search for or select the domain to which the hosting applies.
  4. Click [Administer].
  5. Click Web Hosting
  6. Click Click here to modify your FTP details.
  7. Click View Password.

Update FTP password

  1. Login to your Account level console using the Master Account Reference and Password.
  2. Locate Administer/Upgrade domain along the left hand side of the page.
  3. Search for or select the domain to which the hosting applies.
  4. Click [Administer].
  5. Click Web Hosting
  6. Click Click here to modify your FTP details.
  7. Click Modify user details
  8. Type in a new password
  9. Re-type the new password
  10. Click [Modify User]

Create a new FTP user

  1. Login to your Account level console using the Master Account Reference and Password.
  2. Locate Administer/Upgrade domain along the left hand side of the page.
  3. Search for or select the domain to which the hosting applies.
  4. Click [Administer].
  5. Click Web Hosting
  6. Click Click here to modify your FTP details.
  7. Read through the information below the Create a new FTP user area
  8. Fill in the required details and click [Add User].

To connect to the Netregistry file storage system and upload or download website files, users require an FTP client and a website’s FTP details. These details consist of

  • Host: ftp.netregistry.net or ftp.domain.tld
  • Port: 21
  • User: FTP username
  • Password: FTP password

Some FTP clients may ask users to provide additional details such as

  • Server type: FTP (SFTP, FTPS, and FPTES are not supported)
  • Log on type: Normal
  • Path or directory: Enter a forward slash /

These details allow for a connection to a Web Hosting service that has been previously provisioned for use by a given domain. Customers must have previously subscribed to a web hosting service in order to access the server space via FTP.

Once a connection has been made to the file storage system, web pages and other website related files may be transferred onto the server via FTP and made available for viewing over the internet.

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