NetRegistry Knowledgebase

In the categories below you will find answers to most problems you may experience as well as tutorials to help you make the most of your NetRegistry Service.

  • Category Icon Accounts & Billing (18)
    Merging and Splitting Accounts, Invoices, Refunds, Passwords and more.
  • Category Icon Dedicated Hosting (8)
    Fully customisable hardware and software with 99.9% uptime guarantees and SLAs
  • Category Icon Domain Names (34)
    Information relating to the registration and management of domain names.
  • Category Icon Downloads (6)
    A range of how-to documents to assist clients in the completion of complex tasks.
  • Category Icon eCommerce/Payment Gateway (76)
    CustomStore, Payment Gateway, SSL Certificates
  • Category Icon Email (48)
    Configuring email, spam filters, quotas, autoresponders, Webmail and more
  • Category Icon Forms (4)
    General contact and account forms for NetRegistry customers
  • Category Icon Legals (13)
    Including Terms and Conditions, Policy, Disclaimer and Special terms of contract
  • Category Icon Resellers (16)
    FAQs, Payments, TheConsole
  • Category Icon Service Alerts (10)
    This is where we post any issues relating to our service, including scheduled downtime.
  • Category Icon Web Design & SiteBuilder (17)
    SiteBuilder tutorials and general web design answers.
  • Category Icon Web Hosting (106)
    Account Set-up, FTP, Server versions, Passowrd protection, WebStats, Frontpage

Service Alerts rss button

Australian Domain Registration transfers from Bottle Domain to Netregistry - please be aware:
05/20/2009 12:40 PM
As announced by AuDA (Australian Domain Authority) yesterday, transfers of Australian domain registrations from Bottle Domains are currently stopped, and any pending transfers will fail. This was a result of further breach of Registrar agreement ... Read More
Security Warning: WebMail Account Phishing Scam EMail
07/23/2009 12:49 PM
Netregistry would like to warn customers of the following email phishing scam currently going out to a lot of users worldwide. Please be aware, Netregistry will never request any of your logon information to be e-mailed in plain text. Clients wil ... Read More
.BIZ Registry: Release of One and Two character .BIZ domains
09/09/2009 12:04 PM
The Domain Administration team would like to advise that from the 1st June 2009, the .BIZ Registry (Neustar), has released one and two character .biz domain names to the domain marketplace. To obtain a one or two character .biz domain name, Neu ... Read More
IMPORTANT: Indefinite .CN Domain Registry Hold
01/07/2010 05:07 PM
NetRegistry wishes to advise that CNNIC (China) domain registry has announced a hold on all .CN registrations from overseas registrars, including registration's through the Neustar provider. As a result of this suspension, all new .CN domain regi ... Read More
Multiple Domain Renewal option now available in TheConsole - September 2009
12/17/2009 12:01 PM
Netregistry Customer Service team would like to advise of a great new development recently released for TheConsole administrative panel used by clients to manage their domain registrations and services. Customers holding multiple domain names are ... Read More
Scheduled Maintenance - Windows Updates - 28th January 2010
01/28/2010 10:59 AM
Netregistry technical services team would like to advise of upcoming security upgrade for IIS and MSSQL servers within our shared infrastructure. Date and time: 9pm AEST (GMT +1000), 28th January 2010 Duration: 2 hours, expected up to 10 minutes ... Read More
Security Warning - Account phishing attempts by phone
03/03/2009 02:04 PM
NetRegistry was recently made aware of fraudulent attempts to obtain Dedicated Hosting server login information from clients by phone posing to be a member of the Customer Service team. Please be advised that no member of NetRegistry staff will e ... Read More
Telstra bigpond connection issue to All servers
02/06/2010 07:08 PM
We are currently experiencing high network load for any users connecting via the Telstra Bigpond network. Any users trying to connect via this method will be experiencing network time outs to all Netregistry servers. Services Effected: * All Netr ... Read More
WARNING: Domain Renewal email scam from "ISP Renewal" in UK
09/17/2009 01:51 PM
Netregistry was recently made aware of the latest domain renewal scam which is coming to registrants contacts email addresses from a "ISP Renewal" company claiming to be in UK (Whois shows the fraudster originates from Russia/Latvia). The email s ... Read More
WARNING: Domain Transfer email scam from Domain Registry of America (via NameJuice.com)
11/09/2009 10:36 AM
Netregistry was recently made aware of a recent Domain Transfer email scam from Domain Registry of America, using the services of NameJuice.com (BRANDON GRAY INTERNET SERVICES INC.) The email notice appears as a transfer authorisation request to ... Read More
Partner Offer
© 1997- 2010 Netregistry Pty Ltd