In the categories below you will find answers to most problems you may experience as well as tutorials to help you make the most of your NetRegistry Service.
As announced by AuDA (Australian Domain Authority) yesterday, transfers of Australian domain registrations from Bottle Domains are currently stopped, and any pending transfers will fail. This was a result of further breach of Registrar agreement ... Read More
Netregistry Domains department would like to advise of upcoming registry maintenance for the .com and .net TLDs (Top Level Domains). Maintenance operations are scheduled for Sunday, May 31, 2009 UTC 1am – 1:45am. For majority of our custome ... Read More
Netregistry Technical Services team will process an emergency security upgrade on the JSP webservices tomorrow morning from 7:30am AEST (GMT +1000). Services affected: JSP web services (Java Server Pages, Java Servlets) Date and time: 7:30am AEST ... Read More
Message from the X-Cart Security Team: During internal security audit a critical security issue has been detected in X-Cart. The issue makes the software vulnerable to attackers who wish to gain access to the server file system. The solution is t ... Read More
NetRegistry would like to advise that the most recent Microsoft Security Update for Windows Vista and MS Server 2008 dated Tuesday, February 10, 2009 (961260) causes failures when attempting to login to your Administrative panel - TheConsole. Whe ... Read More
Netregistry is currently experiencing problems with the phone system. Some customers may have difficulty getting through or may experience unusually long delays. Technicians are currently working on the problem. It is still possible to lodge supp ... Read More
Netregistry Technical Services team would like to advise of an upcoming maintenance required for the Email Marketing system associated with services Mailroom and Mailroom Pro. Date: 27th May 2009 Time: 8am AEST (GMT +1000) Duration: Up to 1 hour ... Read More
Netregistry Technical Services team would like to advise of an upcoming scheduled outage on some parts of the IIS web cluster as the systems go down for security upgrades. Date: 11th June 2009 Time: 7:30am AEST (GMT +1000) Duration: 20 minutes Se ... Read More
Netregistry technical services team would like to advise of an upcoming scheduled security update maintenance on all Windows systems tonight starting from 9pm AEST (GMT +1000). Services affected: IIS-ad-2 (session state server) IIS-ad (MSSQL 20 ... Read More
Netregistry Technical Services team would like to advise of an upcoming Security upgrade that is required for the FTP and Payment Gateway systems. Date: 11th June 2009 Time: 8am to 8:30am AEST (GMT +1000) Servers affected: FTP servers and Payment ... Read More
Netregistry Technical Services team would like to advise of upcoming @mail webmail system upgrade. Date: 25th May 2009 Time: 19:00 to 20:00 AEST (GMT +1000) Service affected: @mail webmail service only Clients will not be able to login and admini ... Read More
NetRegistry was recently made aware of fraudulent attempts to obtain Dedicated Hosting server login information from clients by phone posing to be a member of the Customer Service team. Please be advised that no member of NetRegistry staff will e ... Read More
Netregistry would like to warn customers of the following email phishing scam currently going out to a lot of users worldwide. Please be aware, Netregistry will never request any of your logon information to be e-mailed in plain text. Clients wil ... Read More
UPDATE: 1st June 2009, 1:22pm AEST (GMT +1000) Netregistry is pleased to confirm our Call Centre operations have resumed at the expected time of 9am Saturday the 30th May. Unfortunately there are still some issues with calls diverting incorrectly ... Read More
Netregistry was recently made aware of the latest domain renewal scam which is coming to registrants postal addresses from a "Domain Renewal Group" company in the US. The letter sent to registrants appears as a legitimate renewal reminder notific ... Read More
It is ICANN policy (Whois Data Reminder Policy or WDRP) that a reminder notice is sent annually to the registrant of every single .com/.net domain name. Registrants must review their Whois Data and inform the relevant registrar (for example NetR ... Read More