Tag:

customer care

June Business Transformation Update

Written on 09 June, 2021 by Rachelle Henderson

We're building a better business - an update from our Managing Director Welcome to our June business transformation update. I want to keep you up to date on changes that have been happening. Some of them you may have noticed, and some have been behind the scenes. But all have been undertaken to ensure we remain your supplier of choice in the... Read more
Categories: Transformation | Tags: brand, console, customer care, customer service, customer support, login, melbourne, mfa, multi-factor authentication, news, small business, support, Transformation | Tags: 5G networks
Meet the team in Melbourne

Written on 15 April, 2021 by Rachelle Henderson

We're growing our Care Team in Melbourne! Welcome to our April business transformation update. We are delighted to announce convenience and security updates to the Console as well as some great updates to our Customer Care team. Get to know our growing care team in Melbourne! It’s always nice to put a face to a name, especially... Read more
Categories: News, Transformation | Tags: 5G networks, brand, console, customer care, customer service, customer support, login, melbourne, mfa, multi-factor authentication, small business, support
Get to know our care team in Sydney

Written on 10 March, 2021 by Rachelle Henderson

With a locally based and managed team we can ensure you get the best support in times of need If you recall our update in February 2021, we let you know we started to bring our Care team home to Australia.  We wanted to provide an update on how we are transforming the Customer Care team to support you as our business grows. With a locally based and managed... Read more
Categories: News, Transformation | Tags: 5G networks, brand, business, customer care, customer service, customer support, online business, small business