Call Centre Extended Wait Times

Categories Service Alerts

The Netregistry technical service team would like to advise customers that due to extreme weather conditions in the Philippines our call centre has a reduced number of operators available causing extended wait times on our phones.

We apologise for the inconvenience and appreciate your patience during this period. To avoid the extended wait times customers with less urgent inquiries please use our email correspondence communication channels. 

This will prevent any on-hold frustration and allow our telephone support team to assist customers with more urgent requests.

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