The following billing methods are available to our customers:
- Credit Card
- Direct Debit
- Manual Invoice
The credit card, direct debit and prepaid billing methods all debit amounts automatically upon the renewal of your subscriptions. If you select the invoice billing method, you will be emailed invoices upon the renewal of your subscriptions. Once emailed an invoice, you can pay your invoices via BPAY, cheque, credit card or their Prepaid account.
How to change the billing method used for a particular subscription
Customers can modify the billing method used for particular subscriptions by following the steps below.
- Log into the Console
- Click on the Billing tab
- Click Service and billing details
- Locate the subscription you wish to change the billing method for and click on the Payment method
- Click Add a new credit card or [Update] your current credit card details
If you want to change the billing method to Direct Debit, Prepaid Credit or Invoice, please email our accounts team at email@example.com. Make sure to specify your domain name and/or Account reference, as well as mention which billing method you want to use.