How to make payments

Categories Accounts and BillingInvoicing & Billing Tags billing

You can pay your invoices using any of the following methods:

We do not accept payments via EFT or PayPal.

Credit Card

If you would like to settle an invoice now you can do so by clicking the 'Pay Now' button below.

Pay now

To pay your invoices from inside your account, follow the instructions below:

  1. Log into the Console
  2. Click on the Billing tab
  3. Locate the invoice you wish to pay and click Pay now
  4. Enter your credit card details and click [Pay Invoice]

BPAY

For instructions on how to make BPAY payments, please contact your bank. To view your Biller Code and Biller Reference numbers, please follow the instructions below:

  1. Log into the Console
  2. Click on the Billing tab
  3. Locate the invoice you wish to pay and click Pay now
  4. Note down your BPay biller code and BPay reference and use them to make payment to us from your bank

Please note: BPAY payments can take up to 3 business days to complete.

Direct Debit

The Direct Debit billing method authorises us to take funds out of your bank account upon the renewal of your subscription services. In order to use this billing method, you must first complete a Direct Debit Request Form.

Direct Debit Agreement Form (111.7 KB)

Please note: Direct debit payments are only accepted for hosting subscriptions services and not for domain registrations or renewals.

Prepaid

Customers can deposit funds into a prepaid account held with us to be used to make bulk or future purchases. Funds may be deposited via cheque, credit card or BPAY. To request a pre-paid account follow the instructions below:

  1. Log into the Console
  2. Click on the Billing tab
  3. Click Request a pre-paid account

This action will send an email to our Accounts department, who will set up a Prepaid account for you. We do not allow automatic prepaid account creation, in order to avoid fraudulent deposits by credit card skimmers. A staff member from our Accounts department will review your request to ensure you are a legitimate customer and will enable your account within 48 hrs.

Once your prepaid account has been setup, you can add credit to your prepaid account by following the steps below.

  1. Log into the Console
  2. Click on the Billing tab
  3. Click on Add pre-paid credit
  4. Follow the on screen instructions

Please note: This only adds credit to your prepaid account for current or future use. If you already have an outstanding invoice, you will need to manually pay it off, as topped-up credit will not automatically pay outstanding invoices.

To pay your invoice manually after you have topped up your pre-paid credit, follow the steps below.

  1. Log into the Console
  2. Click on the Billing tab
  3. Click 'Pay Now' next to the invoice you want to pay
  4. Scroll down to 'Pay this Invoice' and select the 'Prepaid Credit Account' payment option
  5. Click 'Pay Invoice'

Cheque

Simply post us a cheque made out to Netregistry Pty Ltd, with an attached cover page including the Invoice ID or your Account reference to this address:

Accounts Department
Netregistry Pty Ltd
PO Box 270
Broadway NSW 2007

Please ensure the invoice or account reference you want to pay off is clearly written on the back of the cheque. Once the form and cheque has been received, please allow 5 business days for us to process it.

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