Manual refunds in Payment Gateway

Categories E-commercePayment Gateway
  1. Log into the Console
  2. Manage the domain you want to make changes to
  3. Click ‘Payment Gatewat’
  4. Locate the transaction you want to refund* (see below for instructions)
  5. Click ‘Refund’
  6. Enter your transaction password and a comment
  7. Click ‘Refund’

*There are several ways you can locate the transaction you want to refund, instructions are outlined below:

  1. Within Merchant Facilities, choose a time period under ‘Preset transactions reports’ and locate the transaction you want to refund
  2. Within Merchant Facilities, scroll down to ‘Search Transactions’ and fill in the text fields to find the transaction you want to refund
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