Outlook 2013 email setup tutorial

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Before you can configure email software to send and receive emails from our servers, you must

  1. Purchase a cPanel or Cloud hosting subscription service
  2. Create an email account on our cPanel or Cloud hosting servers
  3. Ensure you have your incoming, outgoing, username and password details ready to go

Once you have done this, you can configure your email software to connect to the email account you created on our servers.

Note: As a courtesy to our customers, we provide online tutorials on how to configure various email software. Our staff, however, are not able to provide support on how to use Microsoft Outlook. For further assistance in using Microsoft Outlook 2013, please see Microsoft's Outlook 2013 support pages.

How to set up your email on Outlook 2013

Setup an email account in Outlook 2013 website tutorial

  1. Open Microsoft Outlook 2013
  2. Click File
  3. Click Info from the left side menu
  4. Click Account Settings
  5. Select the Account Settings...option from the drop down

    Outlook 2013 Email Setup Tutorial

  6. Under the Email tab, click New

    Outlook 2013 1

    Note: If you're making changes to an existing account, under the Email tab you will see a list of email accounts that exist within Outlook 2013, double click on the email account you wish to make changes to, then skip to step 9

  7. Select the Manually configure server settings or additional server types radio option then click [Next]

    Outlook 2013 2

  8. Select the POP or IMAP option and click [Next]

    Outlook 2013 3

  9. Complete the empty fields:

    Your Name: The name you wish displayed when people receive your emails
    Email Address: The email address you are sending email from
    Account Type: Select POP3 or IMAP from the drop down

    Note: Read our POP vs IMAP article for more information about the two types of protocols

    Incoming mail server: pop.example.com or imap.example.com where example.com is your domain name
    Outgoing mail server: smtp.example.com where example.com is your domain name or you can enter your Internet Service Provider’s (ISP) outgoing mail server

    User Name: Your full email address. eg. johnsmith@example.com
    Password: The password used for this email account

    It is up to the end user to decide if they want to create a new Outlook Data File or not, this choice does not affect the connection to our servers

    Outlook 2013 4
    Outlook 2013 5
  10. Click [More Settings]
  11. Select the Outgoing Server tab
  12. Select My outgoing mail sever (SMTP) requires authentication and Use same settings as incoming mail server

    Outlook 2013 Email Setup Tutorial

  13. Select the Advanced tab.

    Users can choose whether to use SSL or not, both are supported on our servers

    Without SSL Encryption
    This server requires an encrypted connection (SSL) = Unselected
    Change the Outgoing server (SMTP) number to 587
    Use the following type of encrypted connection = None

    With SSL Encryption
    This server requires an encrypted connection (SSL) = Selected
    Change the Outgoing server (SMTP) number to 465
    Use the following type of encrypted connection = SSL

    Note: Enabling SSL on shared email services can cause some warnings to appear in your email software. Read through our SSL on shared email servers support page for more information about these warnings.

    Outlook 2013 6
  14. Click [OK]
  15. Click [Next] then [Finish]

This completes the setup of your email account in Outlook 2013.

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