RESOLVED: Unscheduled Service Interruption - Call Centre Phone System - 16th April 2013

Categories Service Alerts

The Netregistry technical service team would like to advise customers that our call centre is experiencing a higher than usual number of inbound calls at the moment, causing extended wait times on our phones.

We apologise to customers for the extended wait times and ask that customers with less urgent inquiries please use our email correspondence communication channels. This will prevent any on-hold frustration and allow our telephone support team to assist customers with more urgent requests.

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