RESOLVED: Unscheduled Service Interruption - Cloud Email Hosting - 25th July 2013

Categories Service Alerts

UPDATE: 4:43 PM AEST Friday 26th July 2013

The problems causing the below mentioned service interruption have been resolved. We apologise for the inconvenience this has caused our customers.

UPDATE: 12:42 PM Thursday 25th July 2013

The Netregistry technical service team would like to acknowledge that there are periodic authentication fails on the POP/IMAP environments for cloud hosting. Our engineers are still currently working to resolve the issue and updates will be posted as they become available.

ORIGINAL NOTICE: 11:35 AM Thursday 25th July 2013

The Netregistry technical service team would like to acknowledge and advise of a current unscheduled interruption to our Cloud Email Hosting service. The cause of the issue is currently being investigated and further updates will be posted as they become available. 

Date   Thursday 25th July 2013
Start Time  11:35AM  AEST

Services effected

  • Cloud Email Hosting
  • Cloud Webmail

Impact

Customers using the above listed services may experience downtime or intermittent connection issues throughout the duration of the service interruption. We apologise for the inconvenience this causes and will be posting updates to this notice until the current issues are resolved.

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