RESOLVED: Unscheduled Service Interruption - cPanel Hosting - 12th August 2013

Categories Service Alerts

Resolved - 12:00 PM AEST 12/08/2013

The problems causing the below mentioned service interruption have been resolved. We apologise for the inconvenience this has caused our customers.

UPDATE - 10:02 AM AEST 12/08/2013

The Netregistry technical service team would like advise that our systems engineers have been able to isolate the service degredation to the following services:

  • srv01.netregistry.net 
  • srv15.netregistry.net 
  • srv08.netregistry.net 
  • srv11.netregistry.net

We are continuing to monitor the situation and work to resolve the current service degredation. We apologise for the inconvenience and appreciate your patience as we work to resolve this issue.

Original Message:

The Netregistry technical service team would like to acknowledge and advise of a current unscheduled interruption to the services listed below due to service degradation. The cause of the degradation is currently being investigated and further updates will be posted as they become available.

Date  12/08/2013
Start Time 09:52 AM AEST

Services effected

  • srvXX.netregistry.net
  • cpXX.ezyreg.com

Impact

Customers using the above listed services may experience downtime or connection issues throughout the duration of the service interruption. We apologise for the inconvenience this causes and will be posting updates to this notice until the current issues are resolved.


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