RESOLVED: Unscheduled Service Interruption - Payment Gateway - 12th December 2013

Categories Service Alerts

Resolved - 11:40 AM AEST 12/12/2013

TheNetregistry technical service team would like to advise that service has been restored.

Original Notice - 11:20 AM AEST 12/12/2013

The Netregistry technical service team would like to acknowledge and advise of a current unscheduled interruption to our Payment Gateway services. The cause of the issue is currently being investigated and further updates will be posted as they become available.

 DateThursday December 12th 2013
 Start time11:20 AM AEST

Services effected

  • Quest Payment Gateway service (NAB customers)

Impact

Customers using the above listed services may experience errors or failed payments during the duration of the service interruption. Customers attempting to make payments for subscriptions held with us may also encounter payment errors. We apologise for the inconvenience this causes and will be posting updates to this notice until the current issues are resolved.

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