RESOLVED: Unscheduled Service Interruption – Payment Gateway – 15th July 2013

Categories E-commercePayment Gateway

RESOLVED: 9:05 AEST 16/7/2013

The Netregistry technical service team would like to advise that this issue has now been resolved. We apologies for the inconvenience caused, transactions should be processing normally.

Update: 22:15 15/7/2013

The Netregistry technical service team has been in contact with the service provider who acknowledge that they are experiencing a nationwide service issue. We will continue to communicate with the supplier and post further updates as they become available.

Original Notice: 20:30 PM 15/7/2013

The Netregistry technical service team would like to acknowledge and advise of a current unscheduled interruption to our Payment Gateway services. The cause of the issue is currently being investigated and further updates will be posted as they become available.

 DateMonday July 15th 2013
 Start time06:15 PM AEST

Services affected

  • Quest Payment Gateway service (NAB customers)

Impact

Customers using the above listed services may experience errors or failed payments during the duration of the service interruption. We apologise for the inconvenience this causes and will be posting updates to this notice until the current issues are resolved.

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