RESOLVED - Unscheduled Service Interruption - Payment Gateway - 30th October 2013

Categories Service Alerts

Resolved: 1:50 PM AEDT - 30/10/13

The Netregistry technical services team would like to advise that this issue has been resolved .We apologise for the inconvenience and appreciate your patience during this time.

Original Notice

The Netregistry technical service team would like to acknowledge and advise of a current unscheduled interruption to our Payment Gateway services. The cause of the issue is currently being investigated by our ICT team in conjunction with the Merchant provider and further updates will be posted as they become available.

 DateWednesday October 30th 2013
 Start time12:34 PM AEDT

Services effected

  • Quest Payment Gateway service (NAB customers)

Impact

Customers using the above listed services may experience errors or failed payments during the duration of the service interruption. Customers attempting to make payments for subscriptions held with us may also encounter payment errors. We apologise for the inconvenience this causes and will be posting updates to this notice until the current issues are resolved.

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