RESOLVED: Unscheduled Service Interruption - cPanel server - 9th April 2013

Categories Service Alerts

UPDATE: 16:16 AEST 9th April 2013

The engineers have confirmed that the service uptime has been restored. We are currently monitoring the server load for this machine and will report if further issues occur.

Original post: 15:50 AEST 9th April 2013

The Netregistry technical service team would like to advise of an ongoing unscheduled interruption to the cPanel server. This machine had undergone a number of emergency maintenance tasks due to software failures today.

 Date9th April 2013
 Start time10:30AM AEST

Services effected

This cPanel service has experienced a number of software failures today requiring an emergency rebuild. It's expected that the machine availability will be restored over the next 20 minutes to be back and operational by 16:30 AEST today 9th April 2013.


Customers using the above listed services are experiencing downtime and connection errors when attempting to download email. We apologise for the inconvenience this causes and we will post a resolution notice when the issue is confirmed as resolved.

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