RESOLVED - Service Interruption – cPanel service degradation - 28/01/2016

Categories Service Alerts

UPDATE 29/01/2016 – We are currently experiencing the same moderate level of performance degradation across our cPanel cluster at this time. Our system engineers are treating this as their top priority and working towards a resolution. No ETA is available at this time.

Service Interruption – cPanel service degradation - 28/01/2016

Our technical service team would like to advise that some customers may experience intermittent issues with our cPanel hosting services.

Our technical team is working to resolve the problem as our main priority at this time. We do sincerely apologise for the inconvenience this may cause.

Please be advised that contacting our support channels may result in a longer than average wait time while this issue is ongoing.

Date Start: 28/01/2016 1:30PM (AEDT)
Date End: 29/01/2016 5:00PM (AEDT)

Service Impact:
Customers may experience intermittent errors when with their website and/or emails hosted on some of our cPanel servers.

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