Website Monitoring FAQ

Categories Website Security

What is Website Monitoring and what does it include?

Website monitoring is a weekly monitoring service that scans your website every seven days and sends you a report with a security status of your website. However, this is a monitoring only service and if you find your website is showing viruses or malware and you would like Netregistry to fix your website, you will need to contact our sales team to upgrade your service to the Website Security product.

The product features include:

  • Blacklist Monitoring: a comprehensive weekly check on the status of your website on the Google Safe Browsing List and other search engines including Yahoo, and Bing, as well as malware blacklists (eg: Malware Patrol and Malware URL) DNS Blacklists, phishing blacklists (eg: PhishTank) and spam blacklists (eg: SpamCop) and many more
  • Reputation Monitoring
  • Standard Malware detection: a scan that checks all the pages of your website for known web malware threats to see if hackers have injected any malicious code into your website
  • Weekly scan for known viruses: a scan that checks all the pages of your website for known viruses to see if hackers have injected any malicious code into your website

Our notification system then informs you immediately about anything our scan finds, so you can take action as needed.

How can I access my website monitoring service?

You can view your website monitoring report at any time by following these instuctions:

  1. Log in to the Console
  2. Click to manage the domain you want to make changes to
  3. Click ‘Website Security’

How can I change my website monitoring notification settings?

You can change your notification settings by following these instructions:

  1. Log in to the Console
  2. Click to manage the domain you want to make changes to
  3. Click ‘Website Security’
  4. Click ‘Settings’
  5. Chose your notification settings from the drop downs and add or remove recipients following the on-screen prompts

Can I view a copy of the report online?

You can view a copy of the report online by following these instructions:

  1. Log in to the Console
  2. Click to manage the domain you want to make changes to
  3. Click ‘Website Security’
  4. Then click ‘Reports’ to view the current status of your website

Can I get website monitoring for websites that aren’t hosted by Netregistry?

Yes, you don’t need to be hosted by Netregistry to have website monitoring.

Can you guarantee me that my website will never be hacked if I have monitoring?

No. Because it’s a monitoring service, it only informs you if your website is compromised, it doesn’t fix the problem. However, without monitoring, you aren’t able to see if you are compromised unless you are informed or you see it yourself.

Why is website monitoring important for my website?

On average around 9000 websites get compromised daily, according to Google, targeting mostly small-medium businesses because it’s easier to hack them and if a website has been compromised there’s a strong chance that google will delete your listing information from their index and most importantly will inform your website visitors not to visit you.

How can I get help for this product?

Please contact our support team for further assistance with website monitoring. 

Rate this article