Why isn’t my domain name working?

Categories Troubleshooters

Is it down for everyone, or just you?

The first thing to do when you can't load your website is to work out whether the issue lies with the website itself; or if it's specific to your Internet connection, computer or web browser.

Visit www.isup.me to see if it’s "just you" experiencing issues, or if your website is really down.

If www.isup.me shows that the issue is "just you", clear your browser cache, delete temporary Internet files and restart your web browser.

You can also try accessing your website using another computer, laptop, tablet or even your phone. If using your phone, use mobile data to visit your website, to ensure it’s not your Internet connection or ISP interfering with your access to your website.

If this service shows your website as "down for everyone", continue to the next step.

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